You have a 30-day warranty with us. If your product shows any defects or malfunctions within this period, we will promptly arrange a replacement or a refund for you.

If you're not satisfied with your product, you can easily return it. Just send us an email at contact@cruciva.com, and we’ll take care of the entire return process. You’ll receive all the necessary instructions to ensure a smooth and hassle-free return.

Of course! Returns and exchanges are possible within 14 days of receiving your item, as long as the necklace is unworn. If you're not satisfied with your product, you can easily return it. Simply email us at contact@cruciva.com, and we'll handle the return process for you.

No, our necklaces do not tarnish or leave marks. They are made from high-quality stainless steel, ensuring durability and resistance to discoloration. Even when exposed to sweat, water, or other external factors, the material remains unaffected and leaves no residue on the skin.